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Thank you for shopping at Ebifug. We appreciate your trust in our products and services. Our Refund Policy explains the terms and conditions under which you may request a refund for items purchased on our website at ebifug.net.

1. Eligibility for Refund

To be eligible for a refund, you must meet the following conditions:
Your request for a refund must be made within [X] days of receiving your order.
The item(s) you wish to return must be unused, in their original packaging, and in the same condition as when you received them.
Any product-specific eligibility criteria, such as hygiene seals, expiration dates, or special instructions, must be met.


2. Non-Refundable Items

Certain items are non-refundable, including but not limited to:
Downloadable digital products.
Perishable goods, such as food, flowers, or personalized items.
Gift cards or vouchers.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.


3. Refund Process

To request a refund, please follow these steps:
Contact our customer support team at [insert contact email or phone number] to initiate your refund request.
Provide your order number, the reason for the refund request, and any supporting documentation or photos if applicable.
Our customer support team will review your request and guide you through the return process if necessary.


4. Refund Methods

Once your refund request is approved and the returned item(s) are received and inspected, we will initiate the refund. Refunds will be processed using the original payment method used during the purchase.
Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution and payment method.


5. Shipping Costs

Shipping costs for returning items are typically non-refundable. However, if the return is due to an error on our part or a defective product, we will cover the return shipping costs.


6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, which may include providing a replacement or issuing a refund.


7. Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please reach out to our customer support team at [Sale@ebifug.net].


8. Changes to This Policy

We reserve the right to modify or update our Refund Policy at any time. Any changes to this policy will be communicated on this page, and the effective date will be updated accordingly.
Thank you for shopping with Ebifug. Your satisfaction is important to us, and we strive to provide you with an exceptional shopping experience.